Service hours
8.30am - 5.00pm
Monday to Friday
Feedback
Patients can advise us about your experiences of our care by completing the online Patient Feedback Form. https://www.canberraimaging.com.au/patients/patient-feedback/
Hard copy forms are available at any of our locations.
You can also contact Canberra Imaging Group using the Online Enquiry form on the right.
All issues raised by patients are recorded and improvements to services monitored.
Complaints
Canberra Imaging Group has a Quality Improvement Program in place for the ongoing monitoring, updating and improvement of patient services and care.
Complaints from patients will be taken on board as constructive feedback and an opportunity for improvement.
Please submit your complaints via email to [email protected] with your details and details of the incident in order to expedite the investigation process.
Account inquiries
Patients wishing to contact Canberra Imaging Group to discuss any account related issues can contact us on:
Phone: (02) 6203 2210 | Fax: (02) 6203 2211
Or alternatively you can use the Online Enquiry form on the right.
Postal address:
PO Box 55 Deakin West ACT 2600
Frequently Asked Questions
Please visit our Frequently Asked Questions page to see if your question is there:
https://www.canberraimaging.com.au/patients/patient-access-support/
