General Contact

1300 788 508

Booking your appointment

Bookings for appointments can be made by calling our Patient Booking Service on 1300 788 508. This number can be used for appointments at all of our clinics.

Alternatively, you can request a booking online, please visit the patient portal, or click the 'Book Appointment' button in the blue box below. Once an appointment request has been submitted, our staff will be in contact within 4 business hours to confirm or discuss you appointment.

www.canberraimaging.com.au/patients

Service hours

8.30am - 5.00pm

Monday to Friday

Feedback

Patients can advise us about your experiences of our care by completing the online Patient Feedback Form. https://www.canberraimaging.com.au/patients/patient-feedback/

Hard copy forms are available at any of our locations.

You can also contact Canberra Imaging Group using the Online Enquiry form on the right.

All issues raised by patients are recorded and improvements to services monitored.

Complaints

Canberra Imaging Group has a Quality Improvement Program in place for the ongoing monitoring, updating and improvement of patient services and care.

Complaints from patients will be taken on board as constructive feedback and an opportunity for improvement.

Please submit your complaints via email to [email protected] with your details and details of the incident in order to expedite the investigation process.

Account inquiries

Patients wishing to contact Canberra Imaging Group to discuss any account related issues can contact us on:
Phone: (02) 6203 2210 | Fax: (02) 6203 2211
Or alternatively you can use the Online Enquiry form on the right.

Postal address:
PO Box 55 Deakin West ACT 2600

Frequently Asked Questions

Please visit our Frequently Asked Questions page to see if your question is there:
https://www.canberraimaging.com.au/patients/patient-access-support/

Make an enquiry

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